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A residential elevator is the key to regaining independence at home. As a must-have modification for the elderly and mobility-impaired, these high-tech devices make a massive difference in your quality of life.

But not all providers offer the standard of workmanship you deserve. Invest in a poorly designed or installed home elevator, and you’ll suffer multiple maintenance headaches in the coming years.

To help you sort the wheat from the chaff, we’re covering the most crucial things to consider when choosing a residential lift company.

A Good Reputation

Opt for a reputable, well-established company over a little-known enterprise. While some up-and-comers may offer cheaper rates, it’s tricky to verify whether their work will be up to scratch. Cost-cutting measures could cost you dearly in the long run if your elevator isn’t fit for purpose or requires regular ongoing maintenance.

Peruse online reviews and look for a state-wide enterprise with an impressive portfolio of past case studies. The best providers have a proven track record of working with well-established brands.

Industry Experience

A residential lift installation is a complex job with a bewildering array of different factors at play. An inexperienced provider is more likely to make mistakes, from minor oversights to massive blunders. These errors could leave you with a substandard product or costly repair bill.

Look for a long-standing elevator provider with an accomplished team boasting decades of industry experience.

Multiple Elevator Types

There’s no one-size-fits-all solution in the home elevator industry. A lift that works perfectly for one customer might not suit another. That’s why you must find an installer offering multiple elevator designs.

Each unique design typically differs in its space and load capacity. A reputable installer will advise on ways to future-proof your investment. For example, an elderly homeowner may wish to get a slightly larger lift than they need now to accommodate the potential future need for a walking frame or wheelchair.

Customisable Design

No two residential elevator jobs are the same. To ensure you achieve the optimal result, hiring a company with a customisable approach is crucial. The ideal installer has multiple home elevator types, each of which can be customised to suit your specific needs.

The installer should also offer an array of customisations to streamline the elevator aesthetics with your home interior. From chrome trim to coloured grab rails and custom-built design walls, matching your lift with your home décor makes a huge difference.

A reputable company will recommend what design aesthetics will look best in your space. However, ultimately, the final decision should be left up to you.

An Extended Warranty

A reputable home lift company will stand by the quality of its craft. If a provider doesn’t offer a 12-month warranty, it’s best to look elsewhere.

That way, you’ll be entitled to free scheduled servicing and breakdown repairs within the nominated warranty period. Ensure the installer includes warranty information on the contract before signing up.

Note that a warranty doesn’t indicate the average lifespan of a lift. You can expect a well-designed and professionally installed home elevator to last 20-25 years or more—but only if it’s adequately maintained.

Preventative Lift Maintenance

Like your car, a home elevator is made from a dizzying array of moving parts that are susceptible to wear and tear. To guarantee safety and reliable ongoing operation, it’s crucial to find a company offering a preventative maintenance program.

The recommended maintenance regime varies widely from lift to lift. A reputable company will clearly explain how often preventative maintenance is required, how long it will take, and how much it will cost.

24/7 Service Response

You don’t want to get stuck downstairs all weekend until your provider can send a technician to fix an issue with your lift. For this reason, an industry-leading home elevator provider will maintain a stable of skilled on-call technicians around the clock.

These highly trained professionals can undertake emergency breakdown repairs at any time of night or day. As a result, you get peace of mind that breakdown assistance is only ever a phone call away.

To ensure prompt servicing, look for a provider with a high number of qualified personnel in your area.

Get In Touch With Axis Lifts Today

As Queensland’s leading lift supplier, Axis Lifts has the knowledge and expertise to install a fully customised home elevator at an affordable price.

With 94 combined years of industry experience, our expert team offers four unique residential lifts with countless aesthetic customisations. A 12-month warranty, a preventative lift maintenance program and a rapid 24/7 service response put us a cut above the competition.